Question 1

What is Clairwire?

Accepted Answer

Clairwire watches news, X, Bluesky, YouTube, Reddit, RSS feeds and blogs for anything said about your clients. It scores every mention, explains what matters and why, alerts you early when something looks like trouble, and sends a short brief every morning.

Question 2

How is Clairwire different from a media monitoring tool?

Accepted Answer

Traditional monitoring gives you a list of links and leaves the reading to you. Clairwire does the reading: every mention is scored for sentiment, credibility and how fast it's spreading, each score is explained in plain words, and the items that need you are shown first.

Question 3

Which sources do you monitor?

Accepted Answer

News and Google News, X, Bluesky, YouTube, Reddit, RSS feeds and blogs are searched for your client by name. Threads is monitored by profile: you add the accounts to watch and Clairwire reads what they post. Podcasts are planned. New sources show up in the same feed automatically — nothing changes in how you work.

Question 4

Does Clairwire replace my team?

Accepted Answer

No. Clairwire does the reading and the sorting. Your team keeps the judgment, the relationships and the strategy — it just starts from analysis that is already done.

Question 5

How fast do alerts arrive?

Accepted Answer

Sources are checked continuously. Urgent and critical items reach email, Slack and push as soon as analysis finishes. Everything else is saved for the morning brief instead of interrupting you.

Question 6

How does crisis detection work?

Accepted Answer

Clairwire watches for the warning signs: a sudden jump in mentions, several negative stories at once, well-known accounts joining in, and individual mentions spreading fast. One sign alone may just be worth noting — several together trigger an alert.

Question 7

Do scores come with explanations?

Accepted Answer

Always. Every score comes with the reason written in plain words, and every recommended action explains why. No number appears without an explanation.

Question 8

Can I manage multiple clients?

Accepted Answer

Yes. You get one workspace per client, each with its own sources, alert rules and briefs. Your whole team can share access, with roles for who can change what.

Question 9

What counts as a client?

Accepted Answer

One monitored name — a company, a brand or a person. Each client gets its own workspace with its own sources, alert rules and briefings, and pricing is per client: $150 a month covers everything for that name, including unlimited team members.

Question 10

How is Clairwire priced?

Accepted Answer

$150 per client per month, one plan, everything included: all sources, AI analysis on every mention, alerts, briefs and unlimited team members. There are no other plans or custom tiers.

Question 11

What is the refund policy?

Accepted Answer

Every charge — the first payment or a renewal — has a 14-day money-back guarantee. Ask within 14 days of the charge and you get a full refund. No reason needed. Cancellation is separate and always available: cancel in the app any time, keep access until the end of the billing period, and you are not charged again.

Question 12

Do I need to install anything?

Accepted Answer

No. Clairwire runs in the browser. Add a client, pick sources and keywords, and monitoring starts. Alerts arrive by email, Slack or push, so urgent items reach you even when the app is closed.

Frequently asked questions

The product

Alerts, scores and briefings

Clients, teams and pricing

Try Clairwire with one client.